Returns & Refunds
A seamless return experience for collectors
If a piece doesn’t feel right in your space, our concierge team helps with insured returns, condition checks, and fast refunds.
Request a Return
Submit your return request within the eligible window from your order dashboard.
Curator Review
Our team verifies artwork condition, packaging, and eligibility for safe return transit.
Pickup & Inspection
We arrange protected pickup and perform a careful gallery-grade inspection.
Refund Processed
Approved refunds are sent securely to your original payment method.
Return policy overview
Standard Pieces
7 Days
Photography Prints
5 Days
Custom / Commissioned
Non-Returnable